The Real Cost of Unresolved Workplace Conflict in Canada
A single unresolved conflict between two employees can cost a Canadian organization over $50,000 before anyone files a formal complaint. Most of that cost is invisible. It shows up as slower project delivery, three extra meetings that shouldn’t have been necessary, a good employee quietly updating their resume, and a manager spending their Thursday […]
What to Expect from Conflict Resolution Training (and How to Know If It’s Working)
You’ve decided your team needs conflict resolution training. Maybe it’s because two departments can’t seem to work together. Maybe you’re losing good people and suspect workplace tension is the reason. Or maybe you’re proactive and want to build these skills before a problem surfaces. Whatever brought you here, you probably have one question: what actually […]